Privacy policy

ONLINE HUB STORE
Company Policy

Effective Date: 1 July 2026
Welcome to Online Hub Store.

Online Hub Store provides high-quality digital products, templates, business resources, AI tools, educational materials, and downloadable content designed to help entrepreneurs, creators, and businesses grow.
Our commitment is to provide secure, reliable, and instant access to digital products while maintaining excellent customer service.

Our Commitment
We strive to:
Deliver premium digital products.
Provide instant digital delivery after successful payment.
Ensure our products are accurately described.
Protect customer information and privacy.
Offer prompt customer support for product-related issues.

By purchasing from Online Hub Store, you agree to comply with our policies and terms.
Return & Refund Policy
Effective Date: 1 July 2026
Because our products are digital downloads, all sales are generally final.
No Returns

Due to the nature of digital products, we do not accept returns once a download has been delivered.
Digital files cannot be physically returned, therefore they are not eligible for exchange or return.
Refund Eligibility
Refunds may only be considered if:
You were charged more than once for the same product.

You received the wrong digital product.
The product is permanently inaccessible due to an error on our side.

The downloaded file is corrupted and we cannot provide a working replacement.
Refunds Will Not Be Issued For
Refunds will not be provided because:
You changed your mind.
You no longer need the product.
You purchased by mistake.
You did not read the product description.
You expected features not listed on the product page.

You lack the required software to use the files.
You dislike the design after downloading.
Requesting a Refund
If you believe you qualify for a refund, please contact us within 7 days of purchase.
Include:
Full name
Order number
Email address used during purchase
Description of the issue
Screenshots if applicable
Approved refunds are processed back to the original payment method within 5–10 business days, depending on your bank or payment provider.
Digital Delivery (Shipping Policy)
Effective Date: 1 July 2026
Since Online Hub Store sells digital products only, no physical items are shipped.
Instant Delivery
Once payment has been successfully processed, customers will receive:
Instant download access
Download links via email (if applicable)
Access through their customer account (where available)

Most products are delivered immediately.
Delivery Delays
Occasionally delivery may be delayed because of:
Payment verification
Internet connectivity
Temporary server maintenance
Email delivery delays
If you have not received your download within 30 minutes, please contact our support team.
Lost Downloads
Customers are responsible for:
Providing a correct email address.
Downloading products within the allowed download period (if applicable).
Safely storing purchased files.
Product Availability
We reserve the right to:
Update products
Improve products
Remove discontinued products
Replace outdated versions with improved versions
Terms of Service
Effective Date: 1 July 2026

These Terms govern your use of Online Hub Store.
By purchasing or accessing our products, you agree to these Terms.

1. Eligibility
You must be at least 18 years old, or have permission from a parent or guardian, to purchase products.
2. Digital Products
All products sold are digital.
No physical products will be delivered.
3. License
When purchasing a product, you receive a non-exclusive, non-transferable license to use the product for your personal or business use unless otherwise stated.
You may not:
Resell products.
Redistribute files.
Share download links.
Upload products to file-sharing websites.
Claim our products as your own.
Modify products for resale.
Violation of these terms may result in termination of your license without refund.
4. Intellectual Property
All products, graphics, templates, branding, text, designs, documents, downloads, and website content remain the exclusive property of Online Hub Store.
Copyright laws apply.
5. Payments
Payments must be completed before downloads become available.
We reserve the right to cancel suspicious or fraudulent orders.
6. Product Updates
We may improve or update products at any time without prior notice.
Free updates are provided only where specifically stated.
7. Product Accuracy
We make every effort to ensure all product descriptions are accurate.
However, we do not guarantee:
compatibility with every device,
compatibility with every software version,
or that products will meet every customer's expectations.
8. Limitation of Liability
Online Hub Store shall not be liable for:
indirect damages,
loss of profits,
business interruption,
data loss,
misuse of products,
or outcomes resulting from the use of our digital products.
Products are provided "as is."
9. Account Responsibility
Customers are responsible for maintaining the confidentiality of their account information.
You agree not to share login credentials where customer accounts are used.
10. Privacy
Customer information is handled responsibly and used only for:
processing orders,
providing customer support,
improving our services,
complying with legal obligations.
We do not sell customer information to third parties.
11. Changes to These Terms
Online Hub Store reserves the right to update these Terms at any time.

Changes become effective immediately upon publication on our website.
Continued use of our services constitutes acceptance of the revised Terms.

Email: support@onlinehubstore.com (replace with your actual support email)

Business Hours: Monday – Friday, 9:00 AM – 5:00